ITOnline has been building field service systems since 1996, our current system CASYS, is our third generation field service system, the first being a conventional desktop application, followed in 2003 with our first Web based system and 2010 saw the launch of CASYS.
Since 2010, ITOnline has formed business relationships and partnerships with our customers to improve field, admin and business processes for the customer while improving the CASYS system. These improvements are past on to all customers through upgrades to the system.
Built our first desk top meter reading system with industry partner.
First Web based prototype
First production field service system, relying solely on web browsers in mobile phones, it had it's limitations, but provided valuable lessons for future developments.
Introduced our first SAAS business model. Software As A Service (SAAS) provides a low cost and low risk software model, essentiall creating a partnership between ITOnline and our customers.
CASYS was launced! Built from the ground up
Released CASYS Android App
Released CASYS 2
Released CASYS historical data access module added.
CASYS Maintenance module released
Meter Reading --> Maintenance interface for meter fleet manangement